Thank you for visiting the privacy policy page of Sumitomo Warehouse
(U.S.A.), Inc. ("SWU"). SWU takes privacy seriously, and wants you to feel
comfortable using our website ( "Site"). This page describes our online
privacy policy ("Privacy Policy"), which applies to our Site. By visiting
our Site, you are accepting the practices described in this Privacy Policy,
as well as our TERMS OF USE. By using our Site in any way, you are further
confirming your acceptance of this Privacy Policy and our TERMS OF USE. If
you do not agree to this Privacy Policy or our TERMS OF USE, please do not
use or visit our Site, and do not disclose any information to us.
CHANGES TO PRIVACY POLICY
This Privacy Policy maybe amended and changed from time to time without
prior notice and we will notify you by posting the revised privacy policy
on our Site. If we revise our Privacy Policy to broaden our use of your
personal information, you may contact us at the address below to request
that we either refrain from using your personal information or destroy your
personal information.
COLLECTION OF PERSONAL INFORMATION
Each time you send us an email or otherwise transmit information via our
Site, SWU may request and obtain and collect personally identifiable
contact information including (but not limited to) your name, email
address, mailing address, and telephone number. Generally, you can browse
our Site without telling us who you are or revealing any personal
information about yourself. Once you give us your personal information, you
will no longer be anonymous to us. If you choose to use our services, we
may require you to provide contact and identity information, and other
personal information as indicated on the forms throughout our Site. Where
possible, we indicate which fields are required and which fields are
optional. You always have the option to not provide information by choosing
not to use a particular service or feature.
USE OF PERSONAL INFORMATION
SWU may use and share with others your personal information:
· If you choose to Contact Us through the Site, we may ask you for personal
information such as your name, address, phone number, or e-mail address so
that we can respond to your questions or comments. (Of course, if you send
us an e-mail, we will at a minimum obtain your e-mail address.)
· To enable us to generally respond to you, or to process, validate and
verify requests;
· To fulfill any of your requests;
· To send information to you about additional services;
· To compile and/or distribute information about our website users and
usage patterns;
· To provide useful information to our website designers for developing new
features and services
In any way we deem advisable to provide better services to our customers.
SWU may also use personal information for any marketing and survey purpose
on behalf of itself and its affiliates. SWU may disclose personal
information to third party agents and independent contractors that help us
conduct our marketing and survey efforts. SWU may also disclose personal
information to its affiliates for their marketing and survey efforts.
Additionally, SWU will use or disclose your personal information under the
following circumstances: (1) in response to subpoenas, court orders, or
legal process, or to establish or exercise our legal rights or defend
against legal claims; (2) in the event you violate or breach an agreement
with SWU; (3) we believe you will harm the property or rights of SWU or
those of SWU's other customers, (4) we believe it is necessary to share
information in order to investigate, prevent, or take action regarding
illegal activities, suspected fraud, situations involving potential threats
to the physical safety of any person, violations of SWU's terms of use, or
as otherwise required by law, or (6) personal information may also be
disclosed or transferred to any successor to, or purchaser of, part or all
of the assets of SWU.
IP ADDRESSES
SWU automatically track certain information based on your behavior on our
Site. SWU may use this information to do internal research on our users’
demographics, interests, and behavior to better understand, protect and
serve you and our community. This information may include the URL that you
just came from (whether this URL is on our Site or not), which URL you next
go to (whether this URL is on our Site or not), your computer browser
information, and your IP address. Your Internet Protocol ("IP") is a unique
Internet "address"; which is assigned to you by your Internet Service
Provider ("ISP"). For local area network ("LAN"), DSL, or cable modem
users, an IP address may be permanently assigned to a particular computer.
IP addresses are automatically logged by Web servers, collecting
information about a user's traffic patterns. While the IP address does not
identify an individual by name, it may, with the cooperation of the ISP, be
used to locate and identify an individual using the Web. Your IP address
can, however, reveal what geographic area you are connecting from, or which
ISP you are using. Finally, other websites you visit have IP addresses, and
we may collect the IP addresses of those websites and their pages.
COMPUTER PROFILES
SWU may also collect and accumulate other anonymous data which will help us
understand and analyze the Internet experience of our visitors. For
instance, SWU may accumulate visitor data relating to referring domain
names, the type of browsers used, operating system software, screen
resolutions, color capabilities, browser plug-ins, language settings,
cookie preferences, search engine keywords and JavaScript enablement.
Unless you provide us with personally identifiable information, we will not
use such visitor data to identify you.
SECURITY
Your information may be stored and processed in the United States or any
other country in which SWU or its affiliates, subsidiaries or agents
maintain facilities, and by using our Site, you consent to any such
transfer of information outside of your country.
CONTACT INFORMATION
If you have any questions or concerns about the Privacy Policy for this
Site or its implementation, you may contact us.
Sumitomo Warehouse (U.S.A.), Inc.
19301 Pacific Gateway Drive
Torrance, CA 90502 USA
E-mail : laad@sumitomo-wh.com
By telephone : (310) 769-0205
By fax : (310) 769-0304
INFORMATION FOR CALIFORNIA RESIDENTS
SWU is committed to the protection of your personal information (“PI”) and
we want you to understand your rights under the law.
Under California's "Shine the Light" law, California residents who provide
PI in obtaining products or services for personal, family or household use
are entitled to request and obtain from us once per calendar year
information about the customer information we shared, if any, with other
businesses for their own direct marketing. If applicable, this information
would include the categories of customer information and the names and
addresses of those businesses with which we shared customer PI for the
immediately prior calendar year (e.g. requests made in 2020 will receive
information regarding 2019 sharing activities).
Under the California Consumer Privacy act ("CCPA"), California residents
also have the following rights related to PI effective January 1, 2020:
Right to say no to the sale of your PI.
Right to request deletion of your PI, subject to certain PI required or
permitted to be retained by law.
Right to request that we disclose to you, the following information related
to any PI that we have collected, used, disclosed or sold about you in the
preceding 12 months:
i. Categories of PI,
ii. Sources from which we collected the PI,
iii. The business or commercial purpose for collecting or selling PI,
iv. The categories of third parties to whom we shared such PI, and
v. The specific pieces of PI.
Right to equal service and price even if you exercise your privacy rights
subject to certain differences permitted by law.
WHAT DO WE COLLECT?
SWU collects the following categories of PI:
Identifying Information.
For example, we may collect your name, unique personal identifier, online
identifier, mailing address, email address, postal address and telephone
number, including your mobile phone number
Internet and other Network Activity Information.
For example, if you use our website, we may collect information about the
browser you are using and pages you visited on our site. We may also look
at what sites you came from, or what sites you visit when you leave us. If
you use our app, we may look at how often you use the app and how you use
the app.
Device Information.
For example, we may collect the type of device you use to access our
platforms. This may also include an identifier for your device, your IP
address, or your mobile operating system.
Information You Provide.
For example, information you volunteer in connection with surveys.
HOW DO WE USE YOUR INFORMATION?
Transaction Processing
Regulatory and Legal Compliance
Improving our Services
Customer Service
WITH WHOM DO WE SHARE YOUR INFORMATION?
Sumitomo Warehouse Companies
- We may share your PI with our parent company and other affiliates for
global customer service improvement.
Service Providers
- Service providers engaged by SWU solely to perform services on behalf of
SWU.
HOW TO SUBMIT REQUESTS
If you would like to request information under California’s Shine the Light
law regarding information we have shared, if any, with other businesses for
their own direct marketing, please send an email message
to laad@sumitomo-wh.com. We will
provide the requested information to you at your provided email address in
response. Please be aware that not all information sharing is covered by
this law and only information on covered sharing will be included in our
response.
If you would like to send us any request under the CCPA, please send email
message to
laad@sumitomo-wh.com.
You can also call our Admin Manager at (310) 769-0205 with any of the above
requests.
